Paytm — My money lose

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Chennai, Tamil Nadu

one week before transfer credit card to paytm money wallets still am not geget my money amount 2000rs my order number ([protected])one of friend also tratransfer to my mobile number butstill I didn't get what happened . no customer support My friend reffreference [protected]:22:10 Paytm Cash sent TO: Vinoth r R Paytm Cash Txn ID A195E953FEF53146 Comment: no jahjkda -Rs 1000 PENDING My rereference Payment of Rs. 2000 is received by Paytm ! Order No[protected] 10 Apr '15 11:28 am Rs 2000 Rs 2000 Paytm Cash Price : Rs 2000 Cancelled. Refunded to Bank Please do the nneed full.because