Paytm — My order return and payment refund not done

Address:

New Delhi, Delhi

Dear Sirs, I ordered speaker with order no -[protected] worth Rs 9030 nd after 2-3 days i received Awb from Gati courier[protected] nd i amazed to got to know that my order got returned with any attempt delivery from paytm / gati courier ..now after so many mails nd communication via twitter, fb, mails I have received only 5638 rs amount out of 9030 i have not received any cashback also This is pathetic service from paytm nd gati courier services Paytm created a fake awb number via gati courier services item returned without any deliveryvattempt i got only 60% refund in my wallet nd for remaining amt refund i am strugglung nd communicating with paytm via twitter nd facebook nd my 40% cashback amount stucked with paytm it happened with me twice..they refund only amount after deducting cash back irrespective of that whethere u have already received cash back or not ..so always beware nd check that thing in ur refund paytm wallet now i am also waiting for their reply that y my order got returned without any intimation phone call from paytm nd gati courier services