[Resolved]  Paytm — No return confirmation recieved for Order Number:[protected]

Address:

Thane, Maharashtra

I have purchase a shoe from paytm.com order no.[protected] and delivered by Relaxo Footwears, but due to some reason I have returned the product by ondot courier service on Dec 11 to Relaxo footweares Delhi address and they have received the product on Dec 13 as per the courier company. Courier tracking number is[protected]. On Dec 17 I tried to communicate with paytm regarding the update but I am getting the same message that my amount will refund once merchant receive the product, as per the courier company merchant has received the product, but paytm team is not taking any initiative to confirm with merchant just giving me same IVR type replies everytime.