Paytm — Non receipt of Full payment refund

Address:

Solan, Himachal Pradesh

I have ordered a helmate from Paytm Order Number: MPtkt - [protected]. I was having following concerns with Delivery 1. Helmet is not of the size which I ordered, I ordered for "L" sized helmet and I received a Small helmet. the box is not having any size mentioned on it. 2. It also have cuts on its clothing from back side. (Poor Quality Product). 3. box of the helmate having MRP as 500 Rs instead of 850Rs which was charged to me by Paytm. for problem 1 & 2, paytm said that they will return the product and refund. and for 3rd problem they said "As we are refunding the money we will not Answer this Query". Now when it came to refund, they returned me Only 503Rs out of 839Rs (Order Amount), Now they are saying Rs. 336 will not be refunded, as these are in your Paytm Wallet. Tell me, will anybody would like to shop on fraud site like Paytm (refer point 3). So I need all my money back.