[Resolved]  Paytm — not found correct item

Address:

Bikaner, Rajasthan

I ordered for a sony(OEM) cycle energy power bank which i got on 06/11/14.but the power bank which i got does not match with the user manual provided with this. power bank model no.-CP-F10L and user manual is for CP-F2LS.that is why i m not able to understand whether item is correct or user manual is right.i think this is not the same power bank which i ordered for.now 2nd issue is that when i opened the packing a caution was written on that charge it for 12 hours before use but when i connected it for charging within 1/2 an hour charging light goes off.i think this is not the correct power bank.i had voice complained for the same on[protected], 2 days back but till now i didnt get any responce from ur side...so kindly solve my prob as fast as possible. Name-satyendra prakash Mob no. -[protected]