Paytm — Not getting Money from paytm wallet

Address:Ahmedabad, Gujarat, 380026
Website:www.paytm.com

Date --1-3-2016
order Number--[protected]
Description:Actually on Tuesday 1st march 18:20pm I have pay electricity bill via paytm, but In my account deducted money from wallet and electricity bill not paided, so i Just after 2-3 hour cancel my epayment but there are not added money in my paytm waller, i have already send mail from paytm care center but there are not get satisfaction reply,
so please help me.
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