Comments
Dear Customer,
We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID. ccare.[protected]@idea.adityabirla.com for further course of action.
Thanks & Regards,
Customer Care, Idea Cellular
We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID. ccare.[protected]@idea.adityabirla.com for further course of action.
Thanks & Regards,
Customer Care, Idea Cellular
9%
Complaints
20038
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Our records indicate that the recharge against order id[protected] got failed due to delay in response from your bank. Therefore, Rs. 27 was refunded to your Paytm wallet instantly. You again initiated a recharge of Rs. 40 against order id[protected] using this Rs. 27 of your Paytm wallet.
This order also went unsuccessful for the same reason and Rs. 27 was restored again in your Paytm wallet.
Further, we have received Rs. 13 each against both the order ids from your bank as of 30.04.2014.
As of now, you have Rs. 53 (Rs. 27 + Rs. 13 + Rs. 13) as your current Paytm wallet balance.
We hope the details provided above are helpful to you. In case you have any other concern, do not hesitate to share it with us at [protected]@paytm.com.
Best wishes,
Paytm Customer Care