Paytm — Order cancelled by paytm saying seller did not accept the order.

Address:Hyderabad, Andhra Pradesh, 500094
Website:paytm.com

Hi,

Today (21/05/2016) morning ive seen an offer on patym app and i found an add which says "panasonic trimmer for a cost of rupees 34.00" i found it intresting and placed an order asap and ive got a conformation email stating order has been placed.

After couple of hours after this, i have received another mail stating order has been cancelled, as seller is wont be able to deliver the product and the amount has been refunded to my paytm wallet.

My question is when seller is not accepting the order, why did paytm display the order and put it on sale, i am i looking like a fool here??? What if i buy a product on paytm and find it for a cheaper price on other website if i ask to return my money back will they do it.??? Wtf is dis paytm is doing with customers.

Next thing when i call up the customer care they say sir the seller didnt accept the order. Wtf is paytm doing in between before selling the product to customer they have to make an agreement on price and sell it right?? I found the reason to be silly.

I want the consumer forum to take a legal action and get back to me if in case further info

I want paytm to agree with the deal and send me the product.

I have attached the images which gives you screen shot of confirmation and cancellation mails

Here is my contact number:[protected]

Thanks
+2 photos
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