Paytm — Partially Item received

Address:

Sri Ganganagar, Rajasthan

Dear Sir/Madam, I purchased MTS Blaze 4 (Black) from paytm with ORDER NO.[protected] Dated 30.03.2015. I received product with fully sealed and with properly packed. I did not find any breakage in packing but inside the phone box, I could not find MTS SIM Card which offered by the MTS company with 100gb 3g data free with Blaze 4. I informed paytm, they told me send some inner & outer snaps of the packing. I send the some photos showing inner/outer sides. I also submitted the snap mentioning information about sim with 100gb 3g data free. Then, Paytm representative called me and told that the matter was forwarded to logistic dept. but problem is still pending. I mailed two times but could not received any reply and assurance from paytm.