Paytm — Payment failed - not refunded

THE PAYTM IS FRAUD, service is worst, even small companiew provide good service to the customers, but PAYTM dont care about customers, they just need money. I did two payments from foodpanda using paytm wallet through my bank, the first transaction was failed and the second one was successful, but money deducted for two times, i have send an email to them about this, but their response is like below, "I understand that your transaction at "foodpanda" did not go through but your Paytm wallet was charged. I feel terrible that you had to experience that. I checked your account and found that the transaction is now showing as successful in our system for order number "[protected]@2". In case you have still not received the desired services, please contact "foodpanda" customer care." i said them i have done the transactions two times, but they considering second transaction only, they dont have skills, they dont have knowledge, they dont care customers finally PAYTM is a BIG FRAUD. DONT BELIEVE PAYTM.