Paytm — Refund issue

Address:

Chandigarh, Chandigarh

I ordered a pair of nike air max shoes of size uk 11 from the paytm site in june. i received the courier after 13 days and when i opened the box it was o[censored]S 11 and when i informed paytm about this they said its your mistake, you should have checked it earlier please tell me onething whenever we purchase a foot wear we always refer the UK size because its adopted worlwide. Second when i submitted my complaint for return the shoes, it was showing that since 30 august shoes has not been delievered so they can not be returned. It is very sad and these are the things by which our country is going down. Now after 30 august they told me to send the shoes back, earlier they were telling that it is pick up service from door if anything we buy is not good. But no body cares i took a cab from my home and paid rs 400 to send the shoes back.with very difficulty they returned my money and now they are not returning my cab money.