Paytm — Refund money not credited in wallet

Address:	Gurgaon, Haryana, 122015
Website:	paytm.com

I booked a bus ticket at travelyaari.com on 20-Feb-2016. Due to jat reservation protests in Haryana, bus got cancelled. Total booking amount was Rs.1518. And i was expecting almost full refund but got refund of only Rs 695 on 1st March 2016 in my paytm wallet. On enquiring about the same from travelyaari customer care, they confirmed that they have refunded around 1450 (i don't remember the exact amount) to paytm and have provided me the reference id for the same[protected].

I logged a ticket at paytm site with all above details on 9th March and have got only 1 response from their side asking me the email address/order id etc details for the transaction. I provided them the requested details on very much day. Since then i have been continuously chasing them for an update but of no use.

Finally, i am raising a consumer complaint for the same here.

PFB related details:
Ticket details:
Jalandhar → Delhi
PNR No:[protected]Ticket No:[protected]Booked on: 20-Feb-2016