Paytm — Sent fake product by showing fake deals

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Order#[protected], Paytm sent fake product and when immediately complained, they simply told me to mark return and told they will be providing same deal, but they are not offering any deals ... They will show attractive prices, when customer places order by sending time, eventually Paytm intensionally sends Fake product and simply tell us to return, Paytm does not honor any customer orders if customer place expensive items in the order, in the name of deals Paytm gets website hits and actually sends Fake substandard items, if any customer detects it is fake, they will take return and only give product money but will not give the same deal even they commit, Paytm is BOGUS, FRAUD always send open box, or substandard or fake products NOT the original products, only few customers identify those are FAKE other innocent customers will get CHEATED by Paytm, I placed 3 orderes during Paytm Jan5-Jan7 deals, all three I received Fake Graphics card Ordered 40000 - send open box basic product of worth 22000 Ordered i7 Processor of worth 22000 - sent Basic Intel G2020 of worth 4000 Ordered mother board - Damaged one sent All the above, I have placed at 30% code, now they are returning and not providing any deals ... so stay away & save time and peace
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Absolutely correct. I also placed a few orders with Paytm. They confirmed the orders next day the order status was waiting for courier pickup and in the evening I got message that the order got cancelled. On asking them they said that I have created multiple orders and my account is now blocked from purchases. Also if I need to transfer my money from my paytm wallet I have to raise a request and they will charge 4% extra for the same. This is how this company cheating customers. Why the hell should I pay 4% to them. Also the orders that I placed are prepaid orders so they are bound to honor then or provide a compensation. My card amount got block for 10 days just because of these cheaters. Never buy from Paytm again. Their customer care is also a joke. Executives don't have a clue about the technical faults. Buy from paytm i[censored] want to waste your time and money. You will have to call them up lot of times before they refund you the money. Also they dont have a toll free number. So you will have to call them and waste your time in waiting queue(which takes more than 10 min. to connect) and also waste money on your phone bills.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information