Paytm — Worst response and poor customer service. Please dont use PAYTM.

Address:

Chennai, Tamil Nadu

I booked ticket through Paytm for my round trip.For my returned i booked ticket on April 5th 2015 but on 4th April 2015 i got a call from Travels stating that Paytm has booked the bus on 4th April 2015. I tried speaking to Paytm customer care but no use except losing my mobile balance. I dropped more than 20 mails but no use. I have all the proofs. Could you please help me whom should i contact next. I wasted almost 1000 Rs for getting my 1500 Rs back. Even i am ready to go to Consumer court. I have reply mail copies too. Still i didnt get my money back.