Paytm — Wrong Product

Address:Allahabad, Uttar Pradesh

Order number :[protected], I ordered a Sony 3000 mAh power bank worth Rs-1265, Instead I received a local power bank, with a letter that the sony 3000mAh is discontinued so we are providing 3800mAh power bank, letter was signed by Rohit (Planet Enterprises) mobile number [protected], I called him and he said that he will check for the issue and will report me, I fired the compaint from paytm also but its over 3 days and I'm still waiting for reply.
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delivery of my order

My order no is[protected] which has been ordered on 14 sep still not rcvd and no further communication from thm n even thr customer care does nt pck up the call i want my all the money back

Amount not recharged

I recharged my mobile on 20 jun 2016 at about 2100 hours. And amount was deducted in my account. But not recharged. Mobile no. [protected].

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