[Resolved]  Paytm — Wrong Product Received But No Positive Response from Paytm

Address:New Delhi, Delhi

I have ordered one Envie LCD Charger Model no. ECR 11 but seller send me the wrong product Envie ECR 20 ORDER NO.[protected] Jun '15 11:25 am I contacted the Paytm many times with E-mail but every time a new customer care representative reply and told me to send the some images. I send the images approx 3-4 times and every time they told that we forward your complaint to concern department. No contact no. provided by the Paytm to resolve the issue and also no proper time framework. I have contacted with Deeksha.r, Jun 10, 14:44, Suresh Jaiswal, Jun 10, 18:39, [protected]@paytm.com, Jun 12, 17:17 Aishwaraya, Jun 13, 16:21, Saad, Jun 13, 18:30, Deepak, Jun 13, 20:33, kushboo, Jun 14, 10:09 but no proper action taken by Paytm. I have the complete e-mail chain on my mail ID.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Paytm refund the money after submit the complaint in consumer forum in the form of Paytm cash
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information