Payu Money — Money deducted from my account but payment not succeed

Address:560061
Website:BESCOM APP , Powered by PayU money

I had paid Electricity bill from BESCOM App through PayU money on 24th August. But money got deducted from my Bank account, but payment is not succeed. because of this BESOM will disconnect my home electricity bill. please resole the issue as soon as possible.

Details :
Account id - [protected]
Bill Date - 05/08/2016
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Jun 20, 2017
serandi's response
Refund my Balance
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Payu Money — College admission form fill up time card balance deducted but transaction failed

12 Jun
2017
by debit card-OTHPG 229133
PAY*PAYU MONEY
GURGAON-
121.54
or
by debit card-OTHPG 224612
PAY*PAYU MONEY
GURGAON-
One balance deducted but transaction failed

Please refund my balance in my account
PayUMoney Customer Care's response, Jun 27, 2017
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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