Payu Money
1.4
Submit a Complaint
14
COMPLAINTS

Payu Money Complaints & Reviews

S
saurabh Bartwal
Jul 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket generated issue.

Sir, i booked a 2 online tajhmahal ticket on 30july22.Amout is deducted, but ticket is not generated.transaction I'd is- PYUOL[protected].When will the refund be done....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh Bartwal
Jul 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Sir, i booked a 2 online ticket of tajmahal on 30july 22.Amout is deducted but ticket is not generated.transaction I'd is- PYUOL[protected].When will the refund be done....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Healthforindia
from Bengaluru, Karnataka
Jan 7, 2022
Report
Copy

Money collected by PAYU MONEY not credited

Website:www.payu.in/business/transactions

I have sold product online using payu money gateway, They got credited the amount. But money is not yet credited to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen953
Sep 16, 2021
Report
Copy

My payment settlement on hold

My payu Merchant ID: 8297179
On 13/09/2021 I received ₹ 39804. money through the payu payment gateway. But they put these amounts on hold.

So I tried to reach customer care through your https://help.payu.in/ and I didn't get any satisfier answer and why they have not customer care ID or Phone Number. are they guys fraud? How I contact with them

It's my hard earned money and also paying all the gst and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Igor lost
Aug 30, 2021
Report
Copy

Garena free fire top-up diamonds not received

I purchased a cart of 1600 free fire diamonds today but I didn't recieve d the diamond when I went in game please give me my money back I did it with my mother's account so give me diamond or my money otherwise I will get so much loss atleast give me tha real diamonds that can be brought with 1600 don't give me double but atleast tha real one I did transaction from [protected]@gmail.com this id...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
VRame
from Delhi, Delhi
Report
Copy

Merchant Order ID 3023125104

Address:No 28, Beretana Agrahara, Lavakusha Layout, Hosur Main Road, Electronic City, Bangalore - 560100
Website:www.payumoney.com

I had made online transaction 13th April 2020 to book an mobile & so far they have not delivered till date even after 10months & customer care / toll free no provided is absolutely incorrect?? Order amount was 2998.83....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Timalsina
Report
Copy

refund of irctc cancelled ticket

Address:55-Shakarpurkhas (Pradhan Boys Hostel), New Delhi, Delhi, 110092
Website:PayU Money

I booked ticket on irctc amounting rs. 3075.89 on 11th feb 2020 and had to cancelled it same day. The bank was sbi and payment gateway was payu money. But i haven't received my refund amount for the cancelled ticket.
Here i have attached booking and cancellation details which are as follows:

Pnr number: [protected]
Booking date: 11 feb 2020
Transaction id: [protected]
Cancellation id : [protected]br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viney jangra
from Delhi, Delhi
Report
Copy

payment failed but amount deducted

Address:122001

I have made a payment of rs 1351 to book a train ticket from Lucknow to Delhi through IRCTC app on 15 th of July my payment is detected from my account but ticket not booked it shows transection failed (no response from bank.)
i confirm from my bank, they are saying that the transection was successful to payumoney.
but till now i don't get any money back from your side. so, please support and resolve the issue ASAP.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bhahim
from Mumbai, Maharashtra
Report
Copy

refund not received

Hi,
I cancelled 2 bookings on www.irctc.co.in on 06/10/2017 and the refund status shows that the refund was processed the same day by railways.
In place of bank, it shows payumpp.
I had made payments for these 2 bookings through pay u gateway, so i guess railways returned them the amount. But the same has not been refunded back to me from pay u money.

Details of my bookings (As per the irctc website)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipu Basak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful transaction through payu.

I was using net banking through PAYU transaction is not successfully but Rs. 2000.00 has been deduct from bank account. kinldy refund that money.

Merchant: www.wbbpe.org

Transaction ID: 0a8b8d944057f3a5b897
Amount: 2000.00
Date:[protected]:43:13
Phone Number: [protected]

Regards,
Paramita Basak
Mob. [protected]
E-mail - [protected]@gmail.com, [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
spatra75
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additional deduction of money

Address:827001
Website:PAYU MONEY.COM

I made a payment to fill up the form of chinmaya vidyalaya bokaro from my axis bank debit card on dated 3/11/16. On 1st transaction money was deducted from my account at 15:14 hrs seq no[protected] gurgan/payu, but due to link failure form couldn't be displayed it was afailure transaction . I had to make another transaction at 16:17hrs info; inb/[protected]/payu.In/chinmaya vidyalaya throug internet banking. This transaction was successful....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
harshaelectircbill
from Bengaluru, Karnataka
Report
Copy

Money deducted from my account but payment not succeed

Address:560061
Website:BESCOM APP , Powered by PayU money

I had paid Electricity bill from BESCOM App through PayU money on 24th August. But money got deducted from my Bank account, but payment is not succeed. because of this BESOM will disconnect my home electricity bill. please resole the issue as soon as possible.

Details :
Account id - [protected]
Bill Date - 05/08/2016...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
anuragdusaj
from Gurgaon, Haryana
Report
Copy

Miss behave during call/ abusive behaviour

Address:Gurgaon, Haryana, 122001
Website:www.payumoney.com

Dear,

I would like to complaint regarding the abusive behaviour from one of the employees name tauseeb team lead with payu money. During the call tauseeb put my call on hold intentionally without asking any permission from me and i overheard him using abusive language like "chod". I tried speaking to the assistant manager mr. Govind from where i have only received email stating that
"dear mr. Dusaj,
Greetings...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Poojahdutt
from Vasai-Virar, Maharashtra
Report
Copy

No resolution for 3 months on card charged twice

Address:401202
Website:www.payumoney.com

15/3/16. I was trying to pay my sons fees. The transaction got declined and hence i tried paying again. 2nd transaction was successful. But this company charged me again after 1 hour. Even after repeated dispute raised i got no resolution from them. Its more than 3 months now. All they say is we r following up n give some time.

I had to personally run behind the school guys to get this resolved. Even the same school has discontinued...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Payu Money Recent Comments