[Resolved]  Pepperfry — 2.5% cancellation fee even when I cancelled within 5 minutes

Pepperfry's sly practices need to be checked. I placed an order for a 4-door wardrobe worth 15, 998. After the order was confirmed, i realized that it was going to take ~40 days to ship the wardrobe.

So I cancelled the order within 3-5 minutes.

Little did I know that Pepperfry wants to mooch off its customers by charging a 2.5% cancellation fee. So they cut 400 rs even though it cost them NOTHING.

A brilliant display of corporate greed!

They need to take a lesson from Amazon and prioritize long-term customer goodwill instead of chasing a few lakhs of 'cancellation revenue' every day.

They don't realize that negative word of mouth spreads faster than millions worth of marketing campaigns.

Shame on you, Pepperfry.