[Resolved]  Pepperfry — [protected] Order not Delivered and upon Cancellation,money not refunded still

Website:

www.pepperfry.com

I had ordered a dressing table from this site and had payed the full amount through netbanking on October-5th.
Delivery date was mentioned as October-24th, however there was no deliver of the product.
on 27th Oct, I got an email from Pepperfry stating that the earlier order has arrived in damaged condition so they offered me to give another product in dressing table.
Upon accepting the same, again I have waited for 12 days and finally cancelled it as it was not at all processed from there end.

Now on initiating the refund, they haven't come back with any updates and also amount is not refunded.

Kindly take a strict against them and for others please refrain from ordering anything from this site.

P.S.
The Chat support guys and the call support guys will always insist you to cancel the order and wont provide any proper updates.