[Resolved] Pepperfry — assembling of product and customer care response

singkrish

from Delhi, Delhi

Address:

Mumbai City, Maharashtra

this is kk singh, i brought a product from ur site. the order no. is 30093203. this is recievd on date17 th of april this year. i called so many times about 6 times in two days . your customer care service is worst, they all the time taking too much time to say the same thing. since ur customer service is not toll free and also ur customer care officer took me on hold for almost 10-15 minutes all the time and promised me that the carpenter is on the way. i almost wasted my weekend because o[censored]r bad services and wrong promises. so im highly dissappointed by this sevice...no on e still come to my home for assembling the product.

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2015

Pepperfry Customer Care's response We apologize for the inconvenience caused to you. We will get this investigated on priority and contact you at the earleist. Regards, Team Pepperfry

Verified Support

Apr 21, 2015

Pepperfry Customer Care's response Hi Krish, The order number mentioned is incorrect. Please share the correct order number so that we can investigate on the same. Regards, Team Pepperfry

Verified Support

Apr 22, 2015

Pepperfry Customer Care's response Hi krish, Please share your correct order number so that we can go ahead with the further investigation on the same.

Verified Support

Apr 23, 2015

Pepperfry Customer Care's response Hi Krish, Since there is no response from you we wil go ahead and close the complaint from our end.