Pepperfry — Bed with Inferior quality wood delivered

Address:	Mumbai City, Maharashtra
Website:	www.pepperfry.com

Hi,

Product name :mexico solid wood king sized bed
Amount paid: rs.33, 101.00

I ordered for a mexican king size bed in which was delivered in dec 2015 - order no:[protected]fm1353855-p-wh2305.

But within a couple of months the 2 inch thick side panel developed a huge crack basically because of the inferior quality wood used in making of the bed.

I called up the customer care and the pepper fry carpenter visited my residence to check the bed and took pictures to send it back. I was later informed by the pepper fry customer care that
The crack cannot be repaired or the panel cannot be replaced even though the bed is in the warranty period.


Thanks,