[Resolved]  Pepperfry — Cancellation and return of products.

I recently bought a chest of drawers from Pepperfry and it is so costly. What I received is a piece of trash, the entire furniture is wobbly and not sturdy at all. everytime I pull the drawers, the boards come out. Another small foldable stool I had bought too had scratches on it.
I had ordered a total of three products.
After having such a bad experience with my earlier products, I wanted to cancel the third product. So the answer I get from the PF team is it will not be cancelled. I am paying from my hard earned money to receive damaged products.
The customer executives bluntly says we cannot cancel. whereas their website says "easy returns". They are fooling the customers.

The order id[protected]_1848101;[protected]_1683013