[Resolved] Pepperfry — Chair has not been delivered yet----- ORDER #[protected]

PreetiPallavi

Address:

Bangalore, Karnataka

I had ordered Storm Luxury Chair(Set of 2). I have been delivered only one chair till now. I have been following with the customer care for the past 15 days and their only response I get " I would like to inform you that our team is working on it." How many days would they need to deliver one chair ?????????????? This is ridicculus and very bad customer service.

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2015

Pepperfry Customer Care's response Hi Preeti, Hope the conversation was helpful. As discussed a compensation of Rs 563/- is initiated and once processed would reflect in your account in 7 Business days. The amount would reflect under the name Trend sutra Platform services. Do write in to me incase of any further assistance required. Regards, Team Pepperfry