[Resolved] Pepperfry — Cheating with money! Fraud.

Deepika Damodharan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

There was a GoSF offer and i had ordered a bean bag . Order number[protected]. Got it for discount. It has been 15 days and they did not deliver. I paid for it before 15 days. I did not get a bean bag and waited 15 days since i thought thheyll deliver. They didnt. They sent a mail saying it will be delayed on 17th. I still waited. Today they send a mail that it has been cancelled by them. Who the hell are they to cancel it. They are misusing my funds for 15 days without proper communication and refunding after 15 days. Saying it is out of stock! Now i cant get GOSF back nor can i get the value of my money for these 15 days! If it was out of atock they should have told me before 15 days when i tried to order and should not have got my money.

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2015

Pepperfry Customer Care's response Hi Ms Damodharan, At the onset please accept our sincere apologies for the inconveninece caused. Pepperfry is a managed market place, hence depends on the vendors for sourcing of the products. Unfortunately, our vendor went out of stock with the product, which is why we had to cancel the order. We would sincerely look forward to serve you again. Do let us know if there could be a way to compemsate for the disappointment. Regards, Team Pepperfry