Pepperfry — Completely frustrated and disappointed with unprofessional service

Address:560066
Website:www.pepperfry.com

Worst experience ever in pepperfry - completely frustrated and disapointed.
Order no:[protected], complaint no : 01045412
Repeated followups, unlimited calls, endless wait and no idea when i will get my product delivered.
Booked on 25th oct, delivery by 7th nov, ..Its been delayed by 15 days already...
A kind of joke is happening, every time i call/mail, somebody will pick the call and either will disconnect or will say will deliver you in 2 days or
Will say will give you response in 48 hrs or at best, telling we have forwarded your request to the concerned team and will reply back once we have any update.
This drama is going on for 15 days already and there is no update yet when i will get the product.
They are not even able to tell whether they will deliver the product or not.
Not only you guys have spoiled my diwali plan, you have also made me completely hopeless and frustrated.
Thank you so much for all the troubles and experiences.
This is more than 12th time, i am contacting you people since 7th nov.
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information