[Resolved] Pepperfry — Defective product not being exchanged

[Resolved] Pepperfry — Defective product not being exchanged

G GauravH Oct 17, 2022 Nov 4, 2022 This thread was updated on Nov 4, 2022

I made the mistake of ordering a set of four Green Jute Light Filtering 5 Feet Eyelet Curtain (1 Piece) by Skyloom from this website. One curtain was shorter than the other. The customer care says we will only refund the shorter piece and not the others. If you are not happy - we care a damn - never order again from this website. Where customer-service is a flawless task with Myntra & Ajio & others, it's a nightmare with Pepperyfry. Thank god it was not an expensive deal. Now i can spread the word of mouth to never order from this website again. Order No. [protected] +2 photos Was this information helpful? No (0) Yes (0)
Dec 5, 2022 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Oct 17, 2022 Pepperfry Customer Care's response Dear Gaurav, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon. Regards, Team Pepperfry Verified Support Nov 04, 2022 Pepperfry Customer Care's response Dear Gaurav, we have initiated a full refund for the Incorrect Dimensions product. Please check your registered email ID for more details. Regards, Team Pepperfry
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