[Resolved] Pepperfry — Delivered a bad quality product and now not refunding my money

buyer33

Address:

Mumbai City, Maharashtra

I had ordered a storage booth and a laundry bag both of which are not good quality. However when i called up the customer care they refused to take the product in return and refund my money. My order number is:[protected]. Very bad company and very bad customer service.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2015

Pepperfry Customer Care's response Dear Ms Morkane, At the onset please accept our apologies for the delayed response here. We do see that you had raised a return request for the order however the same was closed since the team was awaiting for images for the same. Request you to email us the images and we would then take it forward. Please write to us in case any issues. Regards, Team Pepperfry.