Pepperfry — Delivery man says the order is delivered but the order is missing

Address:

GOVT theni medical college Theni, tamilnadu

Im sorry to say this, but this is really frustating, I ordered two items from pepperfry, on got deliverd, another one was also said delivered (to watchman), but when checked after sometime, the parcel wasnt present
On enquiry back to delivery person, he apolozises saying he delivered to another building instaed of the correct one and would go back to deliver to correct place
now he says the parcel is missing and cant be helped.

THIS IS REALLY FRUSTATING
I WANT EITHER THE REFUND OR THE PARCEL TO BE DELIVRED

We will never order again in pepperfry