[Resolved] Pepperfry — Eagle roti maker | |||
This roti maker is advertised on pepperfry site as mrp 5699 when i received the roti maker the mrp on the box is 2450 there is no model no. No serial no. No date of manufacture there are 3 customer support phone numbers for this item on pepperfry site i called the first number [protected] and spoke to a man called vinod he blamed pepperfry for the wrong mrp he told me to email him at [protected]@live.com which i did and now many days have passed and i have heard nothing back from him the roti maker is dangerous the lid does not go back far enough when opened and comes crashing down if you get your hand caught you will get 3rd degree burns i told pepperfry and vinod at avs ent. About this but they just dismissed my concerns i cannot let anyone in my family use this item because of the danger of the very hot lid crashing down on their hand not only am i accusing someone of false advertising but also faulty dangerous product i think pepperfry should be avoided at all cost stick to reputable company like amazon where you can give an honest review of their products on their site itself - unlike pepperfry !!! Buyer beware !!! Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jan 07, 2015 Pepperfry Customer Care's response Dear Customer,
Apologies for the disappointment caused, we understand your inconvienence. However, I will flag this concern to our concerned team and make sure this doesn't happen to any of our customers henceforth.
If your concern is still not resolved kindly help us with the order no. to get this resolved at the earliest.
Regards,
Team Pepperfry.
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