[Resolved] Pepperfry — Fake Orders in GOSF

Aadhis

from Pune, Maharashtra

Address:

Pune, Maharashtra

I've placed an Order #:[protected] on good discount on a side table. I think it is a fake order and fake tracking id numbers provided. The tracking history shows it was attempted multiple delivery to my address- how funny. Do not know whose door he was knocking and neither got a call from the courier guys. Now the shipment has been returned stating unable to reach me. I do not live in Antartica that I cannot be reached. Same behaviour I've seen with the Snapdeal when especially you have ordered with good discounts, they disguise as if they call back the product after some failed delivery. Sounds like a fake business startegy and they cannot provide a replacement. What a DRAMA!!!

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2015

Pepperfry Customer Care's response Dear Customer, Please accept our sincere apologies, we have flagged this issue and would make sure that this doesn't happen to any of our customers henceforth. We understand your inconvenience, however the concern has been looked into and hope it is resolved to your satisfaction. If you feel it is still unresolved kindly write in to us. Regards, Team Pepperfry.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Aadhis,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team