[Resolved]  Pepperfry — Fraud-Not providing replacement of the faulty product

Address:

Samriddhi Towers, Indralok Phase 8, Bhayandar East - 401105

HI,

This is regarding my order #[protected] place on 7th of August and have received the order on 11th August. the machine was not working correctly and had manufacturing defect.
I have contacted pepperfry multiple time via phone calls and emails since 13th August 2022 and till now they have not provided the replacement order.
I had even spoken to the seller of the product and even their service engineer visited my place on 22nd August 2022, still pepperfry are not providing me the replacement.

they are a fraud company and have taken my money and have been earning interest on that while taking no action to customer complaints.

I would request the consumer forum team to please take very strict action on pepperfry and cancel their license as they are not fit for serving the customers.

thanks,
Manish Gupta
mob [protected]