Pepperfry — Furniture | |||||
I have bought a bed from Pepperfry during September 2015. The bed was delivered after a month of waiting period. the bed centre pillar ( which holds the entire support on the bed broke down. In spite of multiple communications with the Customer care, they have neither send anyone nor replaced my bed. The material used is very inferior quality. In total i would have a made of purchase of close to Rs 1 lacs(which includes this bed). however, i am still suffering as this bed has not been replaced. I paid close to 40, 000 for this bed. They have asked me to send a photo of the broken part and i have send it to more than a month back. The employee who i have send it to is Mr merwyn. its a big scam. Was this information helpful? | |||||
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Pepperfry customer support has been notified about the posted complaint. | |||||
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+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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We deeply regret the inconvenience caused. At Pepperfry, we do not anticipate to upset our customers and disappointed to hear about your experience.
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Team Pepperfry.