[Resolved] Pepperfry — Half of the order received despite paying full upfront

Apukam

Nov 27, 2021

Website:

Pepperfry

I had ordered a set of 4 chairs from Pepperfry. At delivery, 2 of them were damaged so they were returned. I was promised that I'll get the replacement chairs in 7-10 days. It's been more than 10 days and I haven't received any communication regarding my order. I have been trying to contact them via phone and online but haven't been getting any response. I have paid for the full order upfront.

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Jan 5, 2022

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2021

Pepperfry Customer Care's response Dear customer, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry