[Resolved]  Pepperfry — Highly disappointed and mentally harassed by pepperfry

Address:	400101
Website:	www.pepperfry.com

Pepperfry services are highly disappointing and their casual attitude has just ruined our diwali. We ordered a cupboard from pepperfry and it was supposed to be delivered on friday 21st october, 2016.in afternoon approximately 1300 hrs pepperfry team delivered cupboard and showed us the assembly and said they have already raised a carpenter request. The supervisor mr praveen thakre, ph number [protected] asked us that he should keep the assembly in thermocol and other cardboard boxes or unpack it. I asked can carpenter do it alone. He said two carpenters are coming and they can easily unpack the assembly. After they left till 1700 hours i received no information about carpenter and when i called he said he has kept my work at the last so he will only come after 1900 hours. Furious by this (I had requested mr thakre that due to medical condition we had to travel out to mumbai and he said the carpenter will come within two hours) i asked pepperfry to shift the assembling of my cupboard on monday 24th october, 2016. Today the carpenter mr ansari ph number [protected] came to my flat and assembled the cupboard and refused to take any garbage or even clean the area after assembling. He shrewdly threw all thermocol boxes in my kitchen are ruining the entire kitchen area. When i called mr praveen about it he said it is my responsibly to take care of garbage.

He never said if he will not unpack, we will have to do it ourselves. He was very rude while talking to me over the phone that i had to complain.

I request pepperfry to take immediate actions on this. I feel mentally harassed at the time of festival. And i also demand an apology from mr praveen as this kind of language is not acceptable. He also mislewad and did not provide us complete information.

I am highly disappointed by pepperfry and i will market it to friends and family to not to go by them for such attitude.

My order details are orderno. M[protected]

Oft id[protected]_1441301