[Resolved] Pepperfry — I am complaining about terrible quality beanbag on which one cannot even sit !!!

[Resolved] Pepperfry — I am complaining about terrible quality beanbag on which one cannot even sit !!!

P Pooja Nagvekar from New Delhi, Delhi Aug 19, 2021 Aug 23, 2021 This thread was updated on Aug 23, 2021

I had purchased bean bags quantity 2 ORDER ID:[protected] SKU: FN1897785-S-PM4874 I received the item but it’s not serving it’s purpose which is I cannot sit on it !!! I just slide down and it’s not solving it’s purpose which is to sit!! Now Pepperfry is not ready to take them back stating it’s not damaged but what should one do of those chairs where one cannot even sit !!! The bean quality is bad or the manufacturer himself has made this terrible product!! I need my money back on this product. Was this information helpful? No (0) Yes (0)
Sep 24, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Aug 19, 2021 Updated by Pooja Nagvekar I have raised multiple complaints as well and they are just closing out my requests without calling !!! I need my money back it’s just not fair to take money from the consumer like this and give such terrible product which costed me around 6k Verified Support Aug 20, 2021 Pepperfry Customer Care's response Dear Pooja, We regret the inconvenience caused to you. We are getting this checked with our team internally and will revert to you soon. Regards, Team Pepperfry Verified Support Aug 23, 2021 Pepperfry Customer Care's response Dear Pooja, our team is in process of getting the product picked up and the refund will be initiated accordingly. Please check your registered email ID for more details. Regards, Team Pepperfry
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