[Resolved]  Pepperfry — Intentional malpractice from the company which doesn't let consumers unsubscribe from mailing list and sms

Address:

subsidiary of Trendsutra Platform Services Private Limited, Mumbai

Pepperfry constantly harasses users with spam mail list and sms that users never subscribed but the worst part is

"THEY INTENTIONALLY DISABLED THE OPTION TO UNSUBSCRIBE TO THEIR INTRUSIVE NEVER SUBSCRIBED NEWSLETTER AND PROMOTIONS" through emails and messages.

i've contacted their support team regarding this problem and but their team shamelessly lets out a blatant lie about the problem being fixed and stuff. it's a constant daily annoyance that a random user has to deal with (since they practice this type to inhuman ethics to random users and not necessarily only their customer base)

i've frequently met friends and colleagues complaining to me that they never ever subscribed to pepperfry nor did they register any contact details yet their email and message inbox are filled with spams they can't get rid off.

I've also encountered people claiming that pepperfry doesn't let you cancel orders even in genuine reasons