[Resolved] Pepperfry — Lamp

neelam07

from Visakhapatnam, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530005
Website:	www.pepperfry.com

I ordered this item for my sister who is. residing in Chandigarh and I am a resident of Vizag. She has received this item in the poor condition. Kindly see the attached picture. On asking their executive she said it can not be accepted as it's against their policies. As nobody else reported such complaint for the same lamp. Kindly look into this matter.

+1 photos

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May 11, 2017

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Pepperfry Customer Care's response Dear Customer, apologies for the concern raised requesting you to please share the order number to assist you better.Regards, Pepperfry

Nov 08, 2016

Updated by neelam07 Order number:[protected]

Verified Support

Nov 10, 2016

Pepperfry Customer Care's response Hi Neelam, we tried calling you on the registered mobile number however the call went unanswered. Please refer the email sent on your registered email id. Regards, Team Pepperfry

Nov 15, 2016

Updated by neelam07 as per our telephonic talk you were supposed to arrange pickup for this item. May i know the status please.