[Resolved]  Pepperfry — No action taken for sending assembly guy

Address:	Mumbai City, Maharashtra, 700017
Website:	pepperfry.com

Date of incident - 21/05/2016
[protected]
Ref number given by customer service - cas-09859-y1c0f7
[protected]@yahoo.Co.In

I had placed an order id[protected] and received product well on time. However the guy who came to assemble the product ruined it completely, broke it a bit, chipped it and also did the wrong fixing. He had no clue what he was doing. Now i have an ugly dressing table that is ruined and spent a good amount of money on it. The carpenter refused to admit what he did when i saw the final result, infact he was rude and disrespectful and walked away unconcerned.

I then placed a complain immediately on the number for pepperfry but no action takin as i wanted the dressing table fixed or taking back if not possible. Calling customer service past 3 days now and i have been told that a professional carpenter will be sent to fix it. Its been days now and no one has come. I keep calling everyday and i am given false hope.. Neither will they take back the product or refund my money.. I feel like my money has gone to waste... Terrible first experience with pepperfry and will never order again. Lesson learnt!!

Please help!!!