[Resolved] Pepperfry — No delivery - no refund | |||||
I ordered bedroom set on 4th October-order no:[protected], whenever i will try to contact customer service they always tell within 24 to 48 hrs you will get the update, thats all.Same answer on every day.They don't give the money.Their idea is first collect the money and then invested on other business, customers are ...Actually this is very big trap!! After one month i requested to refund my money, same reply from them. There sample typical reply 'Thank you for contacting us. We are sorry for the delay in getting back to you on this and please be informed our team is following up with the Warehouse team on this however we are awaiting an update with details of the delay. We have notified the relevant team of the same and you will get an update from our end within 24 to 48 hours. PFA for detailed sample chat history Was this information helpful? | |||||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Nov 13, 2015 Pepperfry Customer Care's response Dear Sathish,
We are sorry to read this feedback and a delay in providing the resolution.
Please be assured that we tried to call you however the call went answered .Please check your e-mail for further update.
Regards
Team Pepperfry
Verified Support Dec 16, 2015 Pepperfry Customer Care's response Dear Sathish,
Greetings for the Day.
Please be assured that the refund for the amount paid was initiated on the 21/11/2015 . Please refer your e-mail for further correspondence.
Regards
Team Pepperfry
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