Pls find attached the images which clearly shows its 6.25 kgs against the mentioned 12 kgs. Your technician came a month back and checked the same. I wonder what Pepperfry is up to on not resolving this complaint . Feel completely cheated .
Pls resolve the this at the earliest and refund my money and take the product back.
It has been more than 2 months and Pepperfry has closed the complaint saying CUSTOMER PERCEPTION
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Jan 10, 2022
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2021
Pepperfry Customer Care's response Dear Sanghvi, We are sorry to hear about your concern. Please allow us some time to check the concern we will get back to you soon.
Regards,
Team Pepperfry
Verified Support
Dec 08, 2021
Pepperfry Customer Care's response Dear Sanghvi, we have scheduled the reverse pick-up of the product. We will initiate a refund on this order once the product is picked from your place. Please check your registered email ID for more information.
Regards,
Team Pepperfry
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