[Resolved] Pepperfry — Order delay by 45 days on Pepperfry | |||
I purchased “Go Hooked Make A Wish Sky Lantern” “Status Bed Side Taba Runner Red” and three nos of “Prego Amphio 290 Ml Glasses - 6 Pcs Set ” from prpperfry under order no. Order No.[protected], Order No.[protected] and Order No.[protected] respectively. All these orders were placed between 14 to 16th Aug. Till 19th sept when I did not get products, Checked with tracking history. For 2 out of 3 products, it was showing “Tracking no. not exist”. For third product it shows “Item return on request of shipper i.e pepperfry on 05 sept”. I mailed about same to Pepperfry. I waited for nearly one week and still waiting for their response. If my oders are cancelled/return, that why I did not get and mail/communication reg: same from Pepperfry till date. And in same situation when they are planning to return my money. All these Items I ordered Were for some special occasion. Since pepperfry had spoiled the occasion, which can not be remburshed by money, they make it worse by not returning my money of These Advance paid orders. Was this information helpful? | |||
Oct 12, 2015 Complaint marked as Resolved After bringing the issue on consumer complaint site, pepperfry finally returned the money. Thanks to consumercomplaint.in Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 28, 2015 Pepperfry Customer Care's response Hi Sheevendra,
We deeply regret the inconvenience caused. As confirmed on call the refund is initiated. We request you to refer the email sent to your registered ID for further details.
Regards,
Team Pepperfry
Verified Support Sep 28, 2015 Pepperfry Customer Care's response
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We deeply regret the inconvenience caused. As confirmed on call the refund is initiated. We request you to refer the email sent to your registered ID for further details.
Regards,
Team Pepperfry