[Resolved]  Pepperfry — Order no.[protected]

Address:Mumbai City, Maharashtra, 400070
Website:www.pepperfry.com

Ordered 2 chairs. both damaged. Asked for return and refund. They have sent a carpenter to dismantle the chair but have not picked up the items for almost a month now. refund was initiated on the 9th of November. I have called them several times, they keep telling me that it will be resolved in 24 hours. order no.[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2015
Pepperfry Customer Care's response
Hi Pratik, We apologise for the inconvenience caused. Your complaint has been forwarded to our team and we will get back to you shortly. Regards, Team Pepperfry
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information