Pepperfry — Ordered barstool

Address:	560103
Website:	Pepperfry

Being my first experience I am very much disappointed by pepperfry.
I ordered 2 barchairs which were delivered, person delivering the products refused to open it was supposed to be delivered as a box.. after i open the products i realized that one of the product has a spare missing (rod connecting the base and stool).I called Pepperfry and they asked me to return the product for which they would refund, at the same time order the same product so that they can arrange the delivery again... return was successful, got the money back.. the product delivered as a replacement was in different color...i had to raise a return request again, they picked up and at the same refused to take the first product back, i am stuck with one barchair, they are neither taking it back nor providing me another product with same color.. hoping some action would be taken else i promise not to use pepperfry again.. order no[protected]