[Resolved] Pepperfry — Package Not delivered - Order-No[protected]

Ravikumar1975

from Chennai, Tamil Nadu

Dec 5, 2021

Address:

chennai

Hi

We have placed order for below product in pepperfry through online from chennai and also paid the full amount- Rs.7000 via online

Order-No[protected]
Product Name- Iron 7 Running Horse Wall Art With LED In Copper By Decocraft
Date Order- 20th November, 2021
Tracking Id[protected]
Delivery Partner- DELHIVERY

We have not received the delivery till date and not able to reach the Pepperfry Customer care or the delivery partner.

There is no reply or nobody is picking up
Pepperfry Customer Care Number[protected]

We reached through online chat as well and no proper reply,

There is no proper channel and responsibility taken by Pepper Fry and not satisfied with the level of service that they are providing.

We want the delivery before tomorrow 6th Dec. Otherwise will raise police compliant accordingly

Expecting the response and proper reply for this compliant

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Jan 8, 2022

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2021

Pepperfry Customer Care's response Dear Ravikumar, We are sorry to hear about your concern.. Please allow us some time to check the concern we will get back to you soon.
Regards,
Team Pepperfry

Verified Support

Dec 08, 2021

Pepperfry Customer Care's response Dear Ravikumar, we are working with our merchant to get this resolved, please allow us 48 hours to revert to you.
Regards,
Team Pepperfry