[Resolved] Pepperfry — Product was not as described in Listing

techoftech

from Kosamba, Gujarat

Address:	Mumbai City, Maharashtra
Website:	www.pepperfry.com

Hi I have purchased one item- Aristo Dyna Bucket (2pc) from pepperfry on 8th Sep 2015 but they sent me without Lids.Actual product is with Lids.So after that i had complaints many times but the same time they are just told me that they will call you in 48 hrs.There are more than 3 weeks pass away but they have not solved my complaint.They are Fraud and cheats the customers. My order details are below: Customer Name: Arpan Patel Order No.[protected] Product name: Aristo Dyna Bucket 22Ltr (2Pc) Paid Amount: Rs.287 Order Date: 8/9/2015

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Complaint marked as Resolved

Oct 05, 2015

Updated by techoftech Hi,

Second time they cheated me.They have refund amount of Rs.154 and what amount i got is Only Rs.69.They never told you that Payumoney cuts their money from Refunded amount.Pepperfry is cheater company so never buy anything from this site.They will send you worst products ever.And at the time of Refund they will Cheat you.This is not first time.They always sent you useless product in high price.

So it is Request to the Peoples that never purchase anything from Pepperfry.com

Thank You.

Verified Support

Oct 12, 2015

Pepperfry Customer Care's response Hi Arpit, We are sorry for the inconvenience caused. As discussed, we have initiated a compensation of Rs. 125/- on 28/09/2015 as agreed by you. Also, you confirmed your received the cashabck, however Payu wallet gave only Rs.70/- after deducting the cash back discount. Hence, the issue is resolved and the case is closed. Regards, Team Pepperfry