Pepperfry — Received Damaged Sofa set

I received damaged sofa set (seater 3+1+1). From this one of the one seater has torn PU and hence i initiated the return on their website the same very evening when they delivered the product. However, till date i have received any call or refund or return process. ABSOLUTELY NOTHING FROM THEIR END.
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Pepperfry customer support has been notified about the posted complaint.
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Dear Pratik, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry

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