Pepperfry — Regarding delivery of dining table and bed | |||||
order number[protected] &[protected] I purchased a double king bed and dining table from pepperfry. Since 19th Jan, 2016 I am getting call about delivery of the product but nothing got delivered till today.I scheduled delivery atleast 10 times, i was promised atlest 10 times that next day it is going to be delivered but no use. They do not deliver before 10 am. they do not deliver after 6 pm. They do not deliver on scheduled date/weekend/holidays. So basically once you order, you have to quit your job and sit at home because they will not come at scheduled time and they make sure to show up when you inform that you are not available so that they can say that they already attempted 2-3 times. There is no escalation matrix. Customer care is rude and make false promises. I dont know what to do. Please advise if asny legal action can be taken against pepperfry for spoiling my time/money as they are not going to refund any interest on the payment done.My mail id is purn.[protected]@gmail.com. Please help. Was this information helpful? | |||||
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Pepperfry customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I am still waiting for any action form pepperfry. It is very sad that even after posting complaint over here no actual benefit.only fake promises from pepperfry.
Reply
My Bed is still not delivered. Pepperfry has pathetic service and customer care. People from CEO office are also same.
No use of escalation/ complaint. They give fake timelines and never follow it. My suggestion is that never use pepperfry. I have never seen such useless people. I posted this complaint long back but seems like they dont care about it.
No use of escalation/ complaint. They give fake timelines and never follow it. My suggestion is that never use pepperfry. I have never seen such useless people. I posted this complaint long back but seems like they dont care about it.
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