[Resolved] Pepperfry — Return policy is worst | |||
I bought a pedestal fan, Morphy richards from pepper fry. And upon opening the parcel we see the fan is broken. I contacted the customer care and I was told to send the courier back to their Delhi office, and I must incur the courier charge. Upon pressing, I was told I will be given Rs 500 and I will have to bear the extra charge. This is their return policy. The fan costed me 3k and the courier charge estimate was 1.8k. Is this the return policy pepper fry claims? Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Mar 25, 2015 Pepperfry Customer Care's response Hi Divya,
We apologize for the inceonvenience caused to you. Please share your order number and we will contact you soon.
Regards,
Team Pepperfry
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