Pepperfry — They don't consider Return Request

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Gurugram

Pepperfry - Pathetic customer service and Return policy
I ordered an Iron Showpiece for my bedroom. It was delivered on time but didn't meet my expectations so placed return request. I was told by the Resolutions team that delivered product is in good condition and can ONLY be accepted for return in case of any damage.
So, what if I ordered a product online and didn't like that when it was received? There is no way to return? I will still have to keep that product?
Since I have faced this problem i want to make everyone aware of the fact that Pepperfry want their customers to totally rely on the picture of the website and buy the product because once you receive the product and it will not fulfill your expectation there is no chance they will entertain your return or exchange.